Due to COVID-19 pandemic please be advised that you are not able to reach us by phone right now. Crosley is focused on the health and safety of our associates and based on recent regulations and social distancing requirements this has resulted in extended response time. Please keep in mind each additional follow-up requested by the consumer will cause their ticket to move further down the contact list causing additional delays in response time. Our current turnaround time is approximately 10 days. We are working to get all concerns answered as quickly as possible and appreciate your continued patience during this time.